Shipping Policy
We aim to provide fast, reliable shipping worldwide. Below is our detailed shipping policy.
1. Processing Time
- Orders are processed within 1–3 business days.
- Orders placed on weekends or holidays are processed on the next business day.
2. Shipping Time
Estimated delivery times:
- USA: 5–10 business days
- Canada/UK/Australia: 7–14 business days
- Rest of the World: 10–20 business days
Shipping times may vary based on customs, weather, and regional delays.
3. Shipping Costs
Shipping charges are calculated at checkout based on location and order weight.
4. Tracking Information
All orders include tracking details once shipped.
Tracking updates may take 1–3 days to appear.
5. Incorrect Address
Customers are responsible for providing accurate shipping addresses.
We are not responsible for lost packages due to incorrect information.
6. Lost or Delayed Packages
If a package is delayed or appears lost:
- Contact us at support@thebougieculture.com
- We will open an investigation with the courier
7. Customs & Duties
International customers are responsible for any customs or import fees.
8. Contact Us
For any shipping-related queries:
We’re not just a clothing brand — we’re a movement in motion.
Bougie Culture designs embroidered hoodies and jogger sets for women who love comfort, confidence, and compliments.
Every piece is soft enough for ease and sharp enough for attention.
We ship globally, baby.
Whether you’re stateside or across the sea, your Bougie package will find its way to you — tracked and delivered with care.
U.S. orders over $100 ship free.
Since our products are custom-made, all sales are final. However, if your item arrives damaged, defective, or incorrect, contact us within 5 days at hello@thebougieculture.com and we’ll resolve the issue.
Handle your set like your peace — gently.
Machine wash cold, inside out. Air dry or tumble low.
No bleach, no drama, no problems.
Our customer care team is small but mighty.
Emailhello@thebougieculture.com.
Absolutely. Bougie goes global.
Wherever you are, we’ll make sure your order arrives safe, sound, and stylish.
International shipping rates and timelines calculate automatically at checkout.
Not right now — our embroidery and colors are signature to each collection.
But exclusive collabs and limited drops? Always in the works.
The details, baby.
“I’m Worthy” wrist embroidery, plush fleece interiors, clean stitching, and silhouettes that flatter from flight to brunch.
We make fits that speak softly but shine loudly.
Each Bougie Culture piece is designed in the U.S. and crafted with care by trusted global partners.
We prioritize quality, comfort, and integrity in every stitch.
Email hello@thebougieculture.com with your name and order number.
We’ll respond within 1–2 business days — no bots, no attitude, just real care.
We love connecting with creators, influencers, and community partners who match our vibe.
Send your details to collab@thebougieculture.com
Join our email list or follow @thebougieculture on Instagram and TikTok.
We share new drops, travel fits, and soft-life inspo for the ones who rest loud and shine quiet.